Your Privacy Is Our Responsibility
This policy explains in detail how your personal information is collected, used, and kept secure on the 6wine platform.
Table of Contents
Introduction & Scope
This privacy policy ("Policy") is established by the organization operating the 6wine platform (https://6wine.lat) and applies to our website, mobile browser version, and all associated services.
By creating an account on 6wine, browsing our website, or using any of our services, you consent to the processing of your information in the manner described in this policy. If you do not agree to this policy, please refrain from using our services.
We believe transparency is the foundation of trust. For this reason, every data-processing activity at 6wine is clearly explained here so you can make informed decisions.
This policy applies specifically to users in Bangladesh. We are committed to ensuring the highest level of protection for your information in compliance with local laws and regulations.
Data Collection
6wine collects your information in several ways. The details of the information collected are described below:
2.1 Information You Provide Directly
During account registration and use, you may provide the following information:
- Full name and date of birth
- Mobile number and email address
- Residential address
- National ID or passport details (for identity verification)
- Payment-related information (e.g., bKash, Nagad, Rocket, or Upay number)
2.2 Automatically Collected Information
When you use our platform, our system automatically collects certain technical information:
- IP address and device identifier information
- Browser type and operating system
- Browsing history and click patterns on the platform
- Login time and session duration
- Data obtained from cookies and similar tracking technologies
2.3 Transaction-Related Information
Information related to financial transactions is collected, including deposit and withdrawal history, betting activity, and records of bonus receipt and usage.
We never store your complete payment account credentials or PIN code. Only the portion of payment information necessary for transaction verification is stored.
Use of Data
6wine uses collected information for the following specific purposes:
3.1 Account Management & Service Delivery
- Creating, verifying, and managing your account
- Processing deposits and withdrawals
- Providing bonus and promotion benefits
- Managing gaming activity
3.2 Customer Support
- Providing assistance via live chat and email
- Resolving complaints and inquiries
- Sending important notifications related to the platform
3.3 Security & Compliance
- Preventing fraud, money laundering, and other illegal activities
- Age verification — ensuring access only to those aged 21 or above
- Implementing responsible gaming policies
- Meeting applicable legal obligations
3.4 Platform Improvement
- Analyzing and improving the user experience
- Identifying and resolving technical issues
- Using data to develop new services and features
Cookies & Tracking
The 6wine website uses cookies and similar technologies to help improve your browsing experience.
5.1 Types of Cookies
- Essential cookies: These are necessary to keep login sessions active and ensure security. Core site functionality is not possible without these cookies.
- Functional cookies: These remember your preferences (such as language and interface settings) — they make your experience more convenient.
- Analytical cookies: These collect anonymous usage data to understand which parts of the site are used most — this information helps us improve our services.
5.2 Cookie Control
You can disable non-essential cookies by changing your browser settings. Keep in mind that disabling essential cookies may prevent you from logging into your account.
Data Security
6wine applies industry-standard security measures to protect your personal information. Our platform uses SSL (Secure Socket Layer) encryption technology, which means all data exchanged between you and our servers remains fully encrypted.
6.1 Technical Security Measures
- HTTPS/TLS protocol on all connections
- Encryption of stored data
- Regular security audits and vulnerability testing
- Access controls — only authorized personnel can access data
- Detection systems for unusual logins or activity
6.2 Your Role
You also have a responsibility in protecting your information. Keep your account password strong, do not share it with anyone, and log out of sessions on devices you are not using. If you suspect unauthorized access, contact us immediately.
Transmitting information over the internet is not entirely risk-free. We make every effort to ensure maximum security, but we cannot guarantee complete security.
Data Retention
6wine retains your information only for as long as necessary. The following factors are considered when determining the retention period:
- Active accounts: All relevant information is retained for as long as your account remains active.
- Closed accounts: Certain information is retained for a defined period after account closure, taking into account legal obligations and the possibility of dispute resolution.
- Financial transaction records: Transaction records are maintained for the legally required period.
- Log files: Automated logs are kept for a limited period for security and technical purposes.
Once the legal or service-related need to retain data has ended, we arrange for that information to be deleted securely.
Your Rights
As a user of 6wine, you have several important rights regarding your own information:
8.1 Right to Access
You may request at any time to know what information we hold about you. We are obliged to provide that information within a reasonable time.
8.2 Right to Rectification
If any information stored in your account is incorrect or incomplete, you may request that we correct it.
8.3 Right to Erasure
In certain circumstances you may request that your information be deleted. However, this right may be limited where legal obligations or ongoing disputes are involved.
8.4 Right to Object to Processing
You have the right to object to marketing communications or certain types of data processing. Following such an objection we will stop the relevant processing, unless it is essential for legal or service-related reasons.
8.5 Right to Data Portability
You may request the information you have provided in a structured, commonly usable format.
To exercise these rights, contact us at: [email protected] — we will endeavour to respond to your request within 30 days.
Protection of Minors
6wine is a platform intended only for those aged 21 or above. We do not knowingly collect any personal information from minors.
Through the account verification process we confirm that the user is aged 21 or above. If a minor's information has inadvertently entered our database, once brought to our attention we will immediately delete that information and close the associated account.
To learn about our detailed policy for protecting minors from gaming, please visit the Responsible Gaming page.
Policy Changes
6wine may update this privacy policy from time to time. Revisions may be necessary due to service improvements, new legal obligations, or technical changes.
For any significant changes, we will notify you in the following ways:
- A clear notice posted on the website
- An introductory message sent to your registered email
- A change to the "Last Updated" date at the top of this page
Continuing to use 6wine after the changes will be considered your acceptance of the new policy. If you do not agree with the changes, you may close your account.
Contact
If you have any questions, objections, or requests to exercise your rights regarding this privacy policy, please contact us:
Email:
[email protected]
Live Chat:
24/7 — in Bengali and English
We will try to respond to your request as quickly as possible. Our support team is fully equipped to assist with privacy-related matters in both Bengali and English.
Have more questions?
Our support team is always ready to help with our privacy policy or any other matter.
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