❓ Frequently Asked Questions

Answers to all your questions about 6wine

Betting, payments, bonuses, and the VIP program — everything you need to know about 6wine is laid out clearly on this page.

Whether you are new to 6wine or a regular player, questions come up from time to time — how do I deposit with bKash, what exactly are the bonus terms, or when will my VIP cashback arrive? This FAQ page covers straightforward answers to everything that matters, from cricket betting to deposits and withdrawals, bonus terms, and VIP benefits. If you cannot find your answer here, reach out to our 24/7 live chat directly.

Frequently Asked Questions

Cricket & Sports Betting

Log in to 6wine and go to the Sports section, then open the Cricket area. There you will find match listings for BPL, T20 World Cup, IPL, and various other international tournaments. Click on your preferred match to see the available markets — match winner, top run-scorer, over/under, and more. Select a market and choose your odds, then enter your stake in the bet slip and confirm.

The most played cricket betting markets on 6wine are — match winner (for example, Bangladesh vs India, who will win), toss winner, total runs in the first innings, top run-scorer, which over the first wicket will fall, and total innings runs over or under. In addition, in-play betting lets you bet as odds shift with every moment of a live match, which is particularly popular among experienced players.

Decimal odds are the simplest format. Say a team's odds are 2.50 — if you place a ৳100 bet and win, you receive ৳100 × 2.50 = ৳250 (profit ৳150). If the odds are 1.80, a ৳100 bet returns ৳180 (profit ৳80). The higher the odds, the more uncertain the outcome, but the more you stand to win. An easy way to remember: odds × stake = total return.

If a match is cancelled or declared no-result due to rain or any other reason, the relevant bet is generally considered void and the full stake is returned to your account. However, the rules may differ for in-play bets or certain special markets. Check the Terms and Conditions page for the exact rules, or ask via live chat.

Yes, 6wine supports accumulator (combo) bets. Add multiple matches or markets to a single bet slip — if all your selections are correct, each set of odds multiplies together and the total payout can be much larger. Keep in mind that if any one selection is wrong, the entire accumulator is lost. Bet with the risk in mind.

How to Make a Deposit

6wine itself does not charge any deposit fee — the full amount you deposit goes directly into your gaming account. However, bKash, Nagad, Rocket, and Upay may each apply their own service charges. These charges are outside 6wine's control, so check the fees in your preferred mobile banking app before making a deposit.

First, log in to your 6wine account and go to the "Deposit" or Cashier page. Select bKash. Use your bKash app to "Send Money" to the bKash number shown, and note down the reference number. Once the transaction is done, return to the site and submit the amount and the bKash transaction ID. Your account is usually credited within a few minutes.

The minimum deposit on 6wine is ৳500 — and this applies equally to all payment methods: bKash, Nagad, Rocket, and Upay. A first deposit of ৳500 or more qualifies you for the 200% welcome bonus. Deposits below ৳500 are not accepted, so make sure your transaction meets at least this amount.

First, refresh your browser and wait a moment — network congestion can sometimes cause a short delay. If the problem persists, have your bKash / Nagad / Rocket / Upay transaction ID and deposit amount ready. Then contact 6wine's 24/7 live chat or email ([email protected]) — the team will verify and resolve the issue quickly.

Bonus Terms

When opening your account on 6wine for the first time, select the bonus offer during your first deposit — there is usually a checkbox or option on the Cashier page. A minimum deposit of ৳500 automatically adds a 200% bonus, up to a maximum of ৳5,000. For example, depositing ৳1,000 gives you a ৳2,000 bonus, bringing your total balance to ৳3,000. If you do not receive the bonus, contact live chat.

The 6wine welcome bonus carries a 15x wagering requirement — and it is calculated on the bonus amount only, not on the deposit. Example: if you receive a ৳2,000 bonus, you must wager ৳2,000 × 15 = ৳30,000 before withdrawing any winnings from the bonus. Only after this ৳30,000 in wagers is completed can bonus winnings be withdrawn.

Most slot games and sports bets count in full towards wagering. Live casino games (such as live roulette and live baccarat) may count partially or differently. Read the bonus terms page for the exact percentages, or ask via live chat. Choosing popular slot games is the fastest way to complete the wagering requirement.

Bonuses generally have a set expiry — if the wagering requirement is not met within the specified time, the bonus may expire and be cancelled. You can see the expiry of any active bonus in the bonus section of your account. It is recommended to complete wagering quickly so you do not miss out on the bonus.

No. The welcome bonus is available to each player only once — at the time of their first deposit. If the same person attempts to claim the bonus by creating a separate account, it will be treated as a violation of the rules and the account may be suspended. Enjoy the bonus fairly and check your account's offers section regularly for future promotions.

VIP Program

Regular players in the 6wine VIP program receive weekly cashback, priority support, and special promotional offers. Moving to a higher tier increases the cashback rate and brings invitations to special events or tournaments. VIP members can also enjoy a dedicated account manager, a benefit that becomes more extensive at higher tiers.

A portion of your net losses from each week's bets is returned as cashback. The Bronze tier offers up to 0.5%, the Silver tier up to 1.0%, and the Gold tier up to 1.5% cashback. Weekly cashback is generally added to your account at the start of the following week. Contact support to find out the exact payment day.

Your tier advances based on your regular play and overall activity. The more consistently and actively you bet, the faster you can reach a higher tier. The progression from Bronze to Silver, and from Silver to Gold, is automatic — the system tracks your activity and upgrades your tier when you qualify. You can ask via live chat for more details on tier upgrade criteria.

6wine has a total of 3 VIP tiers —

Bronze: the entry level of the program; up to 0.5% weekly cashback.
Silver: the mid level; up to 1.0% weekly cashback and enhanced benefits.
Gold: the top level; up to 1.5% weekly cashback and the full VIP experience.

Cashback rates, offers, and support quality differ at each tier.

No, weekly cashback is generally calculated automatically and added directly to eligible VIP members' accounts. There is no need to make a separate claim. However, if for any reason the cashback does not appear in your account, notify the support team — they will verify and take the necessary action. Check the full terms to see whether any separate wagering conditions apply to cashback.

Have more questions? We are ready to help

If you cannot find your answer on this FAQ page, do not worry — the 6wine support team is available seven days a week, twenty-four hours a day to assist you in Bengali and English. Chat with us directly via live chat or send us an email with your query.

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